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CareRank

One plain label for every aged care home.

We take the government's Star Ratings, quality measures, room prices and compliance records for 2,585 residential homes across Australia, and print them the same way. So you can compare like with like.

A real label, from homes in and around
Parramatta, NSW

1 of 6
CareRankRatings period
Feb 2026

Uniting Lillian Wells North Parramatta

Parramatta NSW · Not-for-profit · 72 places

Very Good

Ranks above 68% of rated homes in Australia.

What makes up the scoreScoreWeight
Residents' experience
9630%
Compliance & safety
10025%
Staffing
3920%
Quality measures
7715%
Value for money
1810%
Government Star Rating
Australian Government, as published4 of 5
Room pricefrom $368,873 deposit or $83 a day

Sources: Australian Government Star Ratings, My Aged Care, Aged Care Quality and Safety Commission.

Full profile
CareRankRatings period
Feb 2026

Uniting Lillian Wells North Parramatta

Parramatta NSW · Not-for-profit · 72 places

Very Good

Ranks above 68% of rated homes in Australia.

What makes up the scoreScoreWeight
Residents' experience
9630%
Compliance & safety
10025%
Staffing
3920%
Quality measures
7715%
Value for money
1810%
Government Star Rating
Australian Government, as published4 of 5
Room pricefrom $368,873 deposit or $83 a day

Sources: Australian Government Star Ratings, My Aged Care, Aged Care Quality and Safety Commission.

Full profile
What a warning looks like

Example only. Active sanction. The regulator has imposed a sanction.

An example, not about any home above. Homes under an active sanction carry this strip on their label.

How to read a CareRank label

Every home gets the same label, built from the same public data, read the same way. Learn it once and you can read any home in the country.

  1. The verdict

    The big word is the home's tier (this one is Very Good). The number is a percentile: "ranks above 68%" means it scored higher than 68 of every 100 rated homes in Australia. Excellent is the top fifth, Very Good the next 30%, Good the next 30%, Below Average the bottom fifth. About 1 in 10 homes don't have enough published data yet, and their label says "Not yet rated".

  2. The working

    Five parts make up the score, each scored out of 100 and weighted: residents' experience 30%, compliance and safety 25%, staffing 20%, quality measures 15%, value for money 10%. When a part has no published data, its weight moves to the other parts, and the label says so.

  3. The government's own rating

    Star Ratings are published by the Australian Government. We print them exactly as published, next to our score, so you can check one against the other.

  4. The price ticket

    The yellow ticket shows the lowest published room price, as a refundable deposit (RAD) or the equivalent daily payment (DAP). Plenty of homes don't publish prices, and when they don't, the ticket says so. RAD vs DAP, explained.

  5. Warnings

    If the aged care regulator has an active sanction against a home, its label carries a red warning and the home can't rank above Significant Concerns. Red is used for nothing else on CareRank.

The full scoring method

Same label on every home. Line them up.

Because every label is built the same way, you can put homes side by side and compare them part by part. Add up to four to your comparison.

All homes near Parramatta

  • Uniting Lillian Wells North Parramatta

    Parramatta NSW

    Very Good

    Ranks above 68%

    Residents' experience
    96
    Compliance & safety
    100
    Staffing
    39
    Quality measures
    77
    Value for money
    18
    Govt Star Rating
    Room pricefrom $368,873 deposit

  • Southern Cross Care Marian Nursing Home

    North Parramatta NSW

    Very Good

    Ranks above 63%

    Residents' experience
    91
    Compliance & safety
    100
    Staffing
    39
    Quality measures
    90
    Value for money
    9
    Govt Star Rating
    Room pricefrom $728,041 deposit

  • Uniting Westmead

    Westmead NSW

    Below Average

    Ranks above 17%

    Residents' experience
    91
    Compliance & safety
    80
    Staffing
    38
    Quality measures
    88
    Value for money
    7
    Govt Star Rating
    Room pricefrom $781,456 deposit

  • Bolton Clarke Cabrini

    Westmead NSW

    Good

    Ranks above 48%

    Residents' experience
    90
    Compliance & safety
    100
    Staffing
    38
    Quality measures
    84
    Value for money
    9
    Govt Star Rating
    Room pricefrom $436,843 deposit

  • Fairlea Aged Care @ Harris Park

    Harris Park NSW

    Good

    Ranks above 39%

    Residents' experience
    96
    Compliance & safety
    100
    Staffing
    26
    Quality measures
    79
    Value for money
    12
    Govt Star Rating
    Room pricefrom $432,926 deposit

What goes into a label

Like an ingredients list: every figure comes from a public source, and we name it. No home can pay for a better label, and money never changes a score.

  • Star Ratings and quality measuresAustralian Government Star Ratings for residential aged careThe overall and four sub-ratings; falls, pressure injuries, weight loss, restrictive practices and medication measures; registered nurse minutes; resident survey results.Quarterly
  • ComplianceAged Care Quality and Safety Commission decisions, as recorded in the Star Ratings dataSanctions and notices of non-compliance, and whether each is still in force.Quarterly
  • Room pricesAccommodation prices published on My Aged CareRefundable deposits (RAD) and daily payments (DAP) for each room type, where the home publishes them.Each refresh
  • The list of homesAIHW aged care service listEvery government-funded residential home: name, address, provider, sector and number of places.Yearly
Not in the label yet

Seven of the 14 national quality indicators (such as hospitalisations and staff turnover) aren't published for individual homes, so we leave them out rather than guess. There are no user reviews yet.

Where the data comes from How the score is calculated

New to aged care? Start here.

Short, plain-English guides to the decisions most families face in the first few weeks.

Start with where your parent lives.

Most families look close to home first. Search a suburb or postcode to see every home nearby, labelled the same way.