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CareRank

St Andrew's Village Ballina

59 Bentinck Street, Ballina NSW 2478 · St Andrew's Village Ballina Limited · Not-for-profit · 123 places

Excellent: it ranks above 98% of rated homes in Australia. Its strongest part is residents' experience (88) and its weakest is compliance & safety (80).

CareRankRatings period
Feb 2026

St Andrew's Village Ballina

Ballina NSW · Not-for-profit · 123 places

1
Excellent

Ranks above 98% of rated homes in Australia.

2
What makes up the scoreScoreWeight
Residents' experience
8830%
Compliance & safety
8025%
Staffing
No data20%
Quality measures
8315%
Value for money
No data10%

Parts with no data don't count; their weight moves to the others.

3Government Star Rating
Australian Government, as publishedNot published
4
Room priceNot published

Sources: Australian Government Star Ratings, My Aged Care, Aged Care Quality and Safety Commission.

Every figure

Everything behind the label

Six sheets, printed the same way for every home. Each one names where its figures come from.

The verdict

Excellent. "Ranks above 98%" means this home scored higher than 98 of every 100 rated homes in Australia.

Tiers: Below Average is the bottom 20% of rated homes, Good 20 to 49%, Very Good 50 to 79%, Excellent the top 20%.

3 of the 5 parts have published data. The missing parts' weight moves to the others.

Source: CareRank's calculation from Australian Government data, February 2026. How the score works

The working

Five parts, each scored out of 100 and weighted. 3 of 5 have published data for this home. Here's what feeds each one. In the measure bars, the filled bar is this home and the upright tick is the national average.

Residents' experience

30% of the score

88 out of 100
Residents' survey, this home against the national average
MeasureThis homeNational average
Residents' surveyAnswers of "always" or "most of the time" in the government's survey of residents. Higher is better.88%Worse than average89.2%

Compliance & safety

25% of the score

80 out of 100

Starts from the government's compliance rating (4 of 5 stars), less points for any sanction or notice of non-compliance. See the regulator's record.

Staffing

20% of the score

No data

No published data, so this part's 20% moves to the other parts.

Built from the government's staffing rating (not published) and registered nurse time.

Registered nurse time, this home against the national average
MeasureThis homeNational average
Registered nurse timeMinutes of care from a registered nurse, per resident per day. Higher is better.46 minWorse than average51.4 min

Quality measures

15% of the score

83 out of 100

Built from four clinical measures in the government's Star Ratings data. Each is scored against the full range of homes, from best to worst, rather than against the average, so a home can score fairly well here while some of its measures are worse than average.

Clinical quality measures, this home against the national average
MeasureThis homeNational average
FallsResidents who had one or more falls. Lower is better.30%Better than average31.3%
Major injury from a fallResidents seriously hurt in a fall. Lower is better.1%Better than average1.6%
Pressure injuriesResidents with a pressure injury (a bed sore). Lower is better.0%Better than average0.6%
Unplanned weight lossResidents who lost a lot of weight without meaning to. Lower is better.13%Worse than average6.9%
Also published, not part of the score
Other published measures, this home against the national average
MeasureThis homeNational average
Restrictive practicesResidents who were restrained or restricted at least once. Lower is better.24%Worse than average20.7%
Nine or more medicinesResidents prescribed nine or more medicines at once. Lower is better.41%Worse than average35.6%

Value for money

10% of the score

No data

No published data, so this part's 10% moves to the other parts.

Weighs the other four parts against the home's typical room deposit, so a strong home at a modest price scores higher. See room prices.

Source: Australian Government Star Ratings data, February 2026. National averages are across homes with published data.

Government Star Rating

The Australian Government hasn't published a Star Rating for this home.

Source: Australian Government Star Ratings for residential aged care, February 2026.

Room prices

Room prices for this home are not published in the My Aged Care data we use. Ask the home directly, or call My Aged Care on 1800 200 422.

Regulator's record

No sanctions or notices of non-compliance are recorded for this home in the government's latest Star Ratings data (February 2026).

Source: Aged Care Quality and Safety Commission decisions, as recorded in the Star Ratings data (February 2026). The Commission publishes its full reports at agedcarequality.gov.au.

Location

59 Bentinck Street, Ballina NSW 2478
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This home Nearest homes

Suburb
Ballina NSW 2478
Provider
St Andrew's Village Ballina Limited
Sector
Not-for-profit
Places
123 approved places

Homes nearby, on the same label.

The closest homes, nearest first, printed the same way. Add up to four to your comparison and read them side by side.

All homes in Ballina

  • Florence Price Gardens

    Ballina NSW · 0.8 km

    Very Good

    Ranks above 72%

    Residents' experience
    88
    Compliance & safety
    100
    Staffing
    51
    Quality measures
    86
    Value for money
    9
    Govt Star Rating
    Room pricefrom $728,041 deposit

  • Crowley Retirement Village

    Ballina NSW · 1.2 km

    Good

    Ranks above 27%

    Residents' experience
    92
    Compliance & safety
    100
    Staffing
    26
    Quality measures
    80
    Value for money
    8
    Govt Star Rating
    Room pricefrom $339,762 deposit

  • Bupa Ballina

    Ballina NSW · 2.4 km

    Good

    Ranks above 26%

    Residents' experience
    91
    Compliance & safety
    100
    Staffing
    26
    Quality measures
    78
    Value for money
    12
    Govt Star Rating
    Room pricefrom $363,041 deposit

  • Alstonville Adventist Aged Care Facility

    Alstonville NSW · 13 km

    Very Good

    Ranks above 61%

    Residents' experience
    90
    Compliance & safety
    100
    Staffing
    39
    Quality measures
    89
    Value for money
    11
    Govt Star Rating
    Room pricefrom $558,183 deposit