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CareRank

St Charbel's Care Centre

2 Waterloo Road, Punchbowl NSW 2196 · St Charbel's Care Centre Ltd · Not-for-profit · 75 places

Significant Concerns: the regulator has an active sanction on this home, so it can't rank higher while the sanction is in force.

CareRankRatings period
Feb 2026

St Charbel's Care Centre

Punchbowl NSW · Not-for-profit · 75 places

1
Significant Concerns

Held at this tier by an active sanction, whatever its other results.

2
What makes up the scoreScoreWeight
Residents' experience
7930%
Compliance & safety
1525%
Staffing
5120%
Quality measures
7615%
Value for money
1110%
3Government Star Rating
Australian Government, as published2 of 5
4
Room pricefrom $291,199 deposit or $65 a day
5

Active sanction. The aged care regulator has imposed a sanction on this home. It can't rank above Significant Concerns while the sanction is in force.

Sources: Australian Government Star Ratings, My Aged Care, Aged Care Quality and Safety Commission.

Every figure

Everything behind the label

Six sheets, printed the same way for every home. Each one names where its figures come from.

The verdict

The regulator has an active sanction on this home. While it's in force, the home can't rank above Significant Concerns, whatever its other results.

Source: CareRank's calculation from Australian Government data, February 2026. How the score works

The working

Five parts, each scored out of 100 and weighted. 5 of 5 have published data for this home. Here's what feeds each one. In the measure bars, the filled bar is this home and the upright tick is the national average.

Residents' experience

30% of the score

79 out of 100
Residents' survey, this home against the national average
MeasureThis homeNational average
Residents' surveyAnswers of "always" or "most of the time" in the government's survey of residents. Higher is better.79%Worse than average89.2%

Compliance & safety

25% of the score

15 out of 100

Starts from the government's compliance rating (2 of 5 stars), less points for any sanction or notice of non-compliance. See the regulator's record.

Staffing

20% of the score

51 out of 100

Built from the government's staffing rating (4 of 5 stars) and registered nurse time.

Registered nurse time, this home against the national average
MeasureThis homeNational average
Registered nurse timeMinutes of care from a registered nurse, per resident per day. Higher is better.49 minWorse than average51.4 min

Quality measures

15% of the score

76 out of 100

Built from four clinical measures in the government's Star Ratings data. Each is scored against the full range of homes, from best to worst, rather than against the average, so a home can score fairly well here while some of its measures are worse than average.

Clinical quality measures, this home against the national average
MeasureThis homeNational average
FallsResidents who had one or more falls. Lower is better.38%Worse than average31.3%
Major injury from a fallResidents seriously hurt in a fall. Lower is better.3%Worse than average1.6%
Pressure injuriesResidents with a pressure injury (a bed sore). Lower is better.1%Worse than average0.6%
Unplanned weight lossResidents who lost a lot of weight without meaning to. Lower is better.7%Worse than average6.9%
Also published, not part of the score
Other published measures, this home against the national average
MeasureThis homeNational average
Restrictive practicesResidents who were restrained or restricted at least once. Lower is better.66%Worse than average20.7%
Nine or more medicinesResidents prescribed nine or more medicines at once. Lower is better.44%Worse than average35.6%

Value for money

10% of the score

11 out of 100

Weighs the other four parts against the home's typical room deposit, so a strong home at a modest price scores higher. See room prices.

Source: Australian Government Star Ratings data, February 2026. National averages are across homes with published data.

Government Star Rating

Published by the Australian Government. We print it exactly as published, separately from the CareRank rating, so you can check one against the other.
Overall2 of 5
Residents' experience
3 of 5
Compliance
2 of 5
Staffing
4 of 5
Quality measures
2 of 5

Source: Australian Government Star Ratings for residential aged care, February 2026.

Room prices

Each room can be paid for as a lump-sum refundable deposit (RAD), as a daily payment (DAP), or a mix of the two. These are accommodation prices only: care fees are extra. RAD vs DAP, explained
Room pricefrom $291,199 deposit or $65 a day
Room prices at St Charbel's Care Centre
RoomDeposit (RAD)or a day (DAP)
Shared Room with Shared En suiteShared room + shared bathroom$291,199$65
Single Room with Shared En SuiteSingle room + shared bathroom$388,280$87
Single Room with Private EnsuiteSingle room + ensuite$407,687$92
Single Room with Shared EnsuiteSingle room + shared bathroom$407,687$92
Single Room with Private EnsuiteSingle room + ensuite$485,361$109
Single Room with Private EnsuiteSingle room + ensuite$514,472$116

Source: Accommodation prices published on My Aged Care.

Regulator's record

The Aged Care Quality and Safety Commission has recorded this decision about this home.

Active sanction. The aged care regulator has imposed a sanction on this home. It can't rank above Significant Concerns while the sanction is in force.

Regulator decisions about St Charbel's Care Centre
AppliedDecisionStatus
22 Dec 2025Conditions of registrationSanctionIn force

Source: Aged Care Quality and Safety Commission decisions, as recorded in the Star Ratings data (February 2026). The Commission publishes its full reports at agedcarequality.gov.au.

Location

2 Waterloo Road, Punchbowl NSW 2196
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This home Nearest homes

Suburb
Punchbowl NSW 2196
Provider
St Charbel's Care Centre Ltd
Sector
Not-for-profit
Places
75 approved places

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